Confirm model and fault history
We document the heater, controller, installation, operating conditions, error behavior, and what changed before the problem appeared.
Certified Heater Service
Reliable heat starts with the right diagnosis.
New Life is certified through Webasto to diagnose and repair existing gas and diesel-fired heaters, install new units, and help prevent repeat carbon buildup.
Webasto Gas & Diesel Heaters
Repair the cause—not only the fault code.
A heater lockout or no-start condition can come from fuel delivery, combustion air, exhaust routing, electrical supply, controls, installation, or internal carbon buildup. A useful repair starts by identifying which system is actually failing.
We work on the Air Top 2000 STC, EVO 40, EVO 55, and other Webasto gas and diesel-fired heaters. Service begins with the heater model, installation, symptoms, and stored faults—not a guess at the part.
Service Path
From symptoms to tested heat.
Heater service is approached as a complete system so the repair fits the actual cause and the unit can be tested in the conditions it will face.
Check the supporting systems
Power, fuel supply, combustion air, exhaust, ducting, controls, and the heater itself are inspected before choosing a repair path.
Repair, service, or replace
The recommended work may include cleaning, component repair, installation correction, or replacement when that is the sounder option.
Run and confirm operation
After the work, the system is operated and checked for stable combustion, heat delivery, and repeat fault behavior.
When to Bring It In
Symptoms worth diagnosing early.
Include the controller type, fault code, fuel level, elevation, and what the heater does when you start it if you have that information.
- The heater will not start or repeatedly locks outA reset may clear the code without correcting the system that triggered it.
- Smoke, unusual odor, or rough combustionStop using the heater if operation appears unsafe and have the system inspected.
- Short cycling or inconsistent cabin heatAirflow, controls, power, fuel, sizing, or the heater itself may be involved.
- Recurring faults at altitudeA supported altitude adjustment can help protect long-term operation in mountain use.
- You want a new or replacement heaterInstallation planning includes the fuel, electrical, intake, exhaust, and ducting requirements.
Cold nights should not depend on a heater that might start.
Send the heater model, vehicle, symptoms, and any fault code through the service form. The New Life team will use that information to prepare for diagnosis.
Request Webasto Service
The official request is handled through Jobber.