Water, roof & window leaks
Trace water entry around windows, roof equipment and body penetrations. Tell us when it happens and whether the area has been repaired before.
Leak detection & repair
Find the cause first
Van Repairs & Diagnostics
Water getting in, heat cutting out or batteries not charging? Tell us what is happening so we can start with the right diagnosis.
Van Repairs & Diagnostics
Work from symptoms to a repair plan.
Existing conversions can combine equipment from several builders or years of upgrades. Photos, model details and the history of the problem help us understand the system before recommending work.
The first step may be inspection or troubleshooting. Parts replacement and additional repairs are confirmed once the cause and access are understood.
What we can help with
Choose the problem you need solved.
Use a detailed guide where available, or describe the symptoms to the shop.
Webasto heater repair & replacement
Share the heater model, fuel type, error codes and symptoms. Inspection determines whether service, repair or replacement is appropriate.
Webasto heater guideElectrical troubleshooting
Charging faults, battery problems, outlets and intermittent power need the system history and equipment details. Photos of labels and visible connections help the shop plan the diagnosis.
Electrical & solarFrom the New Life workshop
A closer look at the problem.
Examples from New Life’s service portfolio show why diagnosis and access matter.
Moisture damage exposed behind interior finishes during a leak investigation.
Explore Leak repair guide
Carbon buildup visible inside a disassembled heater.
Explore Webasto repair guideWorking with the shop
A clear path to the work.
Start with your vehicle and priorities. The team will review the details with you before confirming the scope and schedule.
- 01
Describe the symptoms
Tell us what happens, when it began and any changes or repairs made recently.
- 02
Arrange diagnosis
The shop reviews the information and confirms the appropriate inspection or troubleshooting scope.
- 03
Agree on the repair
Repair work and parts follow the findings and the scope agreed with you.
Before you enquire
Send us a useful starting point.
Share what you know. If you are still choosing parts or planning the layout, tell us where you need help.
- Vehicle and conversion details, including who built or modified it if known.
- Equipment make, model and any error code.
- When the problem occurs: weather, shore power, driving, start-up or extended use.
- Photos or a short video showing the symptoms without disassembling or testing equipment.
- Previous repairs and any recent changes.
Good to know
Common questions.
Do I need to know what has failed?
No. Describe the symptoms and share any visible error messages. The purpose of diagnosis is to determine what needs attention.
Is replacement always necessary?
No. The appropriate repair depends on the diagnosis, condition and parts availability.
Can you work on an existing conversion?
The service center handles repairs and upgrades to existing rigs. Share the build and equipment details so the team can confirm the work and access required.
Tell us what your rig is doing.
A clear symptom description is the best place to start.